{"module":{"schema_version":"1.0.0","module_code":"appointment_reminder","name":"Appointment Reminder Sequence","description_short":"Remind customers 24h and 1h before appointments, with a confirm/reschedule action.","outcome":"Reduce no-shows and last-minute cancellations.","category":"scheduling","price_monthly":19,"tier_availability":["professional","enterprise"],"capabilities_required":["calendar","crm","sms"],"prerequisite_modules":[],"compliance_flags":["sms_opt_out","quiet_hours"],"activation_type":"instant","trigger":{"event":"appointment.upcoming","conditions":{"offset_windows":["24h","1h"]}},"inputs":["appointment_record","contact_record"],"actions":["send_sms","send_email","mark_confirmed","move_to_reschedule_flow"],"configurable_settings":[{"key":"reminder_offsets","label":"Reminder offsets","type":"enum","options":["24h","4h","1h","24h+1h","24h+4h+1h"],"default":"24h+1h"},{"key":"channel","label":"Channel","type":"enum","options":["sms","email","both"],"default":"sms"},{"key":"enable_confirm_link","label":"Include one-tap confirm","type":"bool","default":true}],"templates_used":["tmpl_appt_reminder_24h","tmpl_appt_reminder_1h"],"recommended_for_personas":["scheduler","office-manager"],"recommended_for_blueprints":["hvac","plumbing","cleaning","med-spa","pest-control","auto-detail"],"upsell_from":["appointment_confirmation"],"upsell_to":["no_show_recovery","post_job_review_request"],"kpis":["reminder_open_rate","confirm_rate","no_show_rate"],"downgrade_behavior":{"on_cancel":"disable_new_runs_keep_data","data_retention_days":365},"source_refs":["9.XX"],"status":"spec","deployment_state":"specified","marketplace_ready":false,"ready_for_use":false,"readiness_note":"Specified in the product registry; not marketplace-sellable until deployability evidence is complete."}}