{"module":{"schema_version":"1.0.0","module_code":"speed_to_lead_response","name":"Speed-to-Lead Dispatcher","description_short":"Route new leads to the right person in under 60 seconds with SMS/call cascades until someone accepts.","outcome":"Every lead gets a human touch while intent is hottest.","category":"lead-response","price_monthly":19,"tier_availability":["professional","enterprise"],"capabilities_required":["crm","sms","phone"],"prerequisite_modules":[],"compliance_flags":["sms_opt_out","quiet_hours"],"activation_type":"guided","trigger":{"event":"lead.created"},"inputs":["lead_record","staff_roster","routing_rules"],"actions":["ping_staff","escalate_on_no_accept","log_dispatch_chain","send_customer_update"],"configurable_settings":[{"key":"accept_window_seconds","label":"Accept window per staffer (seconds)","type":"int","default":60},{"key":"escalation_order","label":"Escalation order","type":"string","default":"primary,secondary,owner"},{"key":"fallback_channel","label":"If no one accepts","type":"enum","options":["group_blast","ring_all","owner_only"],"default":"owner_only"}],"templates_used":["tmpl_dispatch_new_lead"],"recommended_for_personas":["office-manager","owner-operator","sales-coordinator"],"recommended_for_blueprints":["plumbing","hvac","electrical"],"upsell_from":["instant_lead_ack"],"upsell_to":["estimate_followup"],"kpis":["time_to_human_touch_p95","lead_accept_rate","owner_escalations"],"downgrade_behavior":{"on_cancel":"disable_new_runs_keep_data","data_retention_days":365},"source_refs":["5.01","5.07"],"status":"spec","deployment_state":"specified","marketplace_ready":false,"ready_for_use":false,"readiness_note":"Specified in the product registry; not marketplace-sellable until deployability evidence is complete."}}